Terms of Service
Effective Date: 2024-01-15 | Last Updated: 2025-09-25 | Version: 1.0.0
1. Agreement to Terms
By accessing or using AstroWhispers ("Service"), operated by AstroWhispers, LLC ("Company," "we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access the Service.
These Terms apply to all users who are at least 13 years old. Additional terms may apply to specific features or services.
Jurisdiction: We operate in United States, European Union, United Kingdom. These terms are governed by the laws of State of California, USA.
2. Service Description & Purpose
AstroWhispers is an AI-powered platform that provides:
- Personalized astrological insights and horoscopes
- Birth chart analysis and interpretations
- ASMR wellness content for relaxation
- Cosmic compatibility assessments
- Lunar phase tracking and guidance
All content is generated using advanced AI algorithms and should be viewed as entertainment and personal development tools, not definitive guidance.
3. Subscription Plans & Pricing
We offer the following subscription plans with transparent pricing:
Free Plan - $0.00/month
Perfect for casual astrology enthusiasts
- Daily Horoscope
- Basic Birth Chart
- Moon Phase Tracker
Premium Plan - $4.99/month
For those seeking deeper cosmic insights
- Daily Horoscope
- Basic Birth Chart
- Moon Phase Tracker
- Zodiac Compatibility
Features marked as "Coming Soon" are under active development and may be subject to change. Prices are in USD and may be subject to applicable taxes.
5. Support Services
Support levels vary by subscription plan:
free Plan Support
- Response Time: 72 hours
- Available Channels: email
- Hours: Business hours
premium Plan Support
- Response Time: 24 hours
- Available Channels: email, chat
- Hours: Extended hours
professional Plan Support
- Response Time: 2 hours
- Available Channels: email, chat, phone
- Hours: 24/7
6. Privacy & Data Protection
We take your privacy seriously and comply with major data protection regulations:
- Data Retention: We retain your data for 90 days after account closure
- GDPR Compliance: Fully compliant
- CCPA Compliance: Fully compliant
- Encryption: All data is encrypted in transit and at rest using industry-standard protocols
- Third Parties: We never sell your personal data to third parties
For detailed information about how we collect, use, and protect your data, please refer to our Privacy Policy.
7. Prohibited Uses
You agree not to use our Service to:
- Violate any laws or regulations
- Harass, abuse, or harm others
- Distribute malware or harmful code
- Attempt to gain unauthorized access to our systems
- Scrape or harvest data without permission
- Resell or redistribute our services without authorization
- Create derivative works without permission
- Use the service for any illegal or fraudulent purpose
8. Dispute Resolution
Any disputes arising from these terms will be resolved through Binding Arbitration. By using our Service, you agree to waive any right to a jury trial or to participate in a class action lawsuit.
All disputes will be governed by the laws of State of California, USA, without regard to conflict of law principles.
9. Cancellation & Refunds
You may cancel your subscription at any time through your account settings. Cancellations take effect at the end of the current billing period.
- No refunds are provided for partial billing periods
- Upon cancellation, you retain access until the end of your paid period
- Your account will revert to the Free plan after cancellation
- You may re-subscribe at any time
10. Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be notified via email or in-app notification at least 30 days before taking effect. Continued use of the Service after changes constitutes acceptance of the new terms.
11. Contact Information
For questions about these Terms of Service, please contact us:
- Email: legal@astrowhispers.com
- Support: support@astrowhispers.com
- Address: Available upon request